The Internet is immensely dominating the world of business. Indeed, a multitude of innovative solutions for corporate ventures has been helping enterprises in many aspects of their operations, from customer service to project implementation. Social media and other online platforms are also being used extensively for advertising, marketing, and public relations.
Granted, many consumers are now online. That makes it vital for businesses to establish a solid online presence. This way, consumers can contact them easily and conveniently. But, conventional modes of communication are still being used for contacting a business. In fact, 65% of consumers use a phone to contact a business. This is why businesses need efficient phone systems to communicate with both current and potential customers.
The Types of Phone Systems
The main factor to consider in selecting a telephone system is its operational needs. Take into account the cost, features, service efficiency, additional fees, reliability, flexibility, and ease of use of the system. There are three primary types of telephone systems: traditional, virtual, and Voice over Internet Protocol (VoIP).
- Traditional telephone systems are the phones you usually see on office desks. These are connected to the service through a phone jack.
- Virtual phone systems utilize cloud technology to establish connections with mobile phones, computers, and traditional handsets.
- VoIP phone systems have multiple similar features with traditional systems, but they’re more time-efficient and less costly. This is because you won’t be bothered with giving time and paying the fees of phone installation. VoIP uses high-speed Internet connection instead of a conventional phone line, plus customary hardware that makes it possible for employees to answer calls using their computers.
The Demand for Xorcom IP Phones
If you’re looking for a versatile phone system, Xorcom IP phones offer a variety of models for different types of businesses. For instance, one of its many phone series provides high definition sound quality as well as a reliable and comprehensive set of VoIP features for enterprise desktops.
IP phones give superb sound quality and voice support in the speaker and handset of the system. These include traditional business features, such as call hold, pick-up, transfer, and park. Advanced operations are also available, such as caller ID, call recording, and a do-not-disturb feature. They also enable convenient call management by giving users “easy access to a variety of standard features via smart keys, such as voice messages, call log history, and contact list,” as reported by the Xorcom official website.
Phone systems are integral to the operations of different types of companies. If you’re a business owner who aims to select an initial system or upgrade to a more modernized model, it’s important to take note that complex systems and sophisticated features aren’t always the only factors to consider.
Before assessing the phone’s features, figure out the demands of your daily operations to determine what you need and what to avoid to save yourself from unnecessary fees, especially for features that you won’t use regularly. Create a list of options and consult your provider for assistance.